Shipping and returns, before you order

Check the listing for your destination

Before purchasing, review:

• Where the item will be dispatched from.
• The stated time needed to prepare it for dispatch.
• Delivery methods and costs available to your address.
• The estimated delivery window.
• Any destination-specific information shown before payment.

Dispatch preparation and transit time are different. If you need fabric for a particular date, ask through the shop before ordering.

Ordering more than one item

If you want several pieces, review the delivery total in the shop before payment. Ask through that shop if you need clarification about combined shipping or items with different dispatch details.

International orders

Available destinations and delivery costs depend on the item and the shop handling the order. Check the details for your address rather than assuming all listings use the same shipping service.

Taxes, duties or handling charges may apply depending on the destination and transaction. Review the charges displayed at checkout and check any remaining import requirements for your country before ordering.

Returns and problems with an order

Read the return information in the relevant listing and shop before purchasing. For an order already placed, contact us through the marketplace where you bought it and include the order number.

If an item arrives damaged or you believe it differs from its description, explain the issue and include clear photographs where possible so we can review it with you.

Shop policies do not remove rights that apply under consumer law.

Why the individual listing matters

Vintage pieces differ in size and condition. Read the photographs and description together, including any notes about marks, seams, fading or other details that could affect your project.

A question before purchasing?

Send us the listing link and tell us what you need to clarify.